Get Familiar with CertnCentric
Start with the interactive demo to familiarise yourself with the CertnCentric platform, including its layout, navigation, and key features.
Admin Setup
Set up your account structure, user access, and billing before ordering checks.
User Permissions: Learn how to manage user roles and access levels.
Groups in CertnCentric: Organize teams, regions, or departments using Groups.
Billing Profiles, Invoices, and Payments: Configure billing details and understand invoicing.
How to checks
Order checks - All checks can be ordered a-la-carte from your Client Portal homepage.
How to order Nationally Coordinated Criminal History Check
Manage your applicants and reports
- View and track cases - A case is a collection of one or more checks ordered for an applicant. Learn how to manage your cases, review information, and track your decisions.
- Manage tasks - Tasks are notifications about cases you’ve ordered and actions you need to take in relation to those cases.
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View and track applicant profiles - Profiles are a central hub for viewing cases associated with a single applicant, enabling easier applicant management.