Checks can be ordered through CertnCentric. Learn how to place and manage your orders in this article.
IN THIS ARTICLE
Create an order
- Select New order from your CertnCentric home page.
- Select the
icon for any checks you want to include in this order.
Note: Select Learn more on a check to view additional details about the check and how it works.
- Select Next step to continue to the Add recipients page.
- Enter the emails of the applicants to whom you are sending these checks in the Recipient email(s) field. Add any additional message you would like to send those applicants in the Additional message field.
- Select Next step to continue to the Review page.
- Review your order to ensure it is correct. Additional details for the review step are available below.
- Select Send when you are ready to complete the order process and you will be returned to your CertnCentric dashboard.
Review your order
The review step of the order process gives you the opportunity to see a preview of the email applicants will receive as well as an order summary.
The order summary details the cost of each check, the cost per applicant being sent the checks, and the subtotal cost in your account’s currency.
Cancel an order
To cancel an order, it’s recommended you reach out to the applicants who were sent the checks and advise them to decline the invitation they receive. They can decline an invitation by selecting the link in the “No longer interested?” section of their invitation email.
If an applicant can’t be contacted, or is unable to decline the invitation, reach out to Certn’s support team at support@certn.co to help with cancelling the order.