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Client Help

For clients ordering background checks for applicants

Account management

  • Virtual inspections for Credit Report checks
  • Access CertnCentric
  • User permissions
  • Certn’s legacy platform
  • Billing profiles, invoices, and payments
  • How to get support
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Dashboard guides

  • Update your Non-Biometric Identity Verification setting guide
  • Apply links
  • CertnCentric Interactive Demo
  • Buildings and listings to tags and groups
  • Applicant profiles
  • Case tags
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The Certn Group of companies includes Certn, Credence, and InterCheck. For educational purposes, the encompassing companies are referred to as “Certn” in this website. If you have questions that specifically relate to one of these companies under the Certn group of companies, please contact our Support team.

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