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April Releases

Spring is in the air 🌷 — and so are new features! We’re back with your monthly CertnCentric update, packed with powerful improvements to make background screening even faster and easier. Here’s what’s new this April:

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🪪 Now Live: Non-biometric ID

It’s here! Non-Biometric Identity Verification is officially available on CertnCentric as a seamless automatic fallback to support applicants who fail or opt out of OneID biometric verification. Non-biometric ID uses open banking data from Interac Verification service to verify applicant identities—fast, secure, and with minimal friction.

Keep things moving: Prevent delays and minimize drop-offs with a reliable alternative to biometric ID.
Accelerate turnaround times: Automate identity verification and close cases faster.
Trust in accuracy: High acceptance rates, low manual work, and top-tier security.

This feature supports applicants with at least one Canadian residential address—helping you screen more people, more efficiently.

🇬🇧 New Check: UK Basic DBS

Looking to screen candidates with UK experience? You’re covered. Our new UK Basic DBS Check gives you fast, official insight into an applicant’s criminal history—fully integrated with the UK Government’s DBS, and now available in CertnCentric.

Make hiring easier:

Move fast: Get results back as fast as under 24 hours
The real deal: Fully compliant and government-backed
Less admin for you: We manage the moving parts so you don’t have to
Always in the know: Get real-time updates if anything needs your attention

The UK Basic DBS check is built for speed, simplicity, and trust—so you can screen smarter and grow your team with confidence.

💬 New Feature: AI-assisted messaging

Writing the right screening invitation takes time—and you’ve got enough on your plate. So we made it easier.

Our latest update helps remove friction with two new tools designed to speed things up:

✍🏻 Message suggestions: An AI-powered assistant to help you craft clear, effective messages
📂 Saved messages: Reuse your go-to copy with just a click

Less typing. Fewer steps. Faster time to order. ✅

Stay tuned, AI-assisted messaging is coming soon.

🚀 Faster ID checks, fewer delays

At Certn, we’re always looking for ways to make screening smoother—and sometimes the biggest wins happen behind the scenes.

Our latest upgrade tackled some ID check headaches, including hard-to-scan documents (like Quebec Health Cards).

These challenges used to lead to delays, requiring manual intervention on up to 70% of sessions 😱 ! You know what that means—more wait time for your applicants and more follow-up for your team.

🧹So, we got to work.

We upgraded how we read ID documents using AI that’s smarter, faster, and more flexible. It handles tricky formats with ease—and doesn’t miss a beat.

🎉 The result?

Manual reviews for Quebec Health Cards dropped from 70% to just 10%
Applicants get verified faster
You get results quicker—with fewer interruptions

The best part? This change is already live in your workflow - because seamless screening should be the default, not the upgrade.

🎓 Coming Soon: Education Verification

Confident hiring starts with the right credentials. With Education Verifications coming soon to CertnCentric, you'll be able to quickly confirm degrees, diplomas, and certifications—no matter your candidate’s academic path.

What can you verify?

✅ Highest Education
✅ Tertiary Only
✅ All Education (secondary + tertiary)

Smarter screening, stronger hires:

Make informed hiring decisions—quickly and easily
Screen all backgrounds—from formal degrees to alternate paths
Build a culture of credibility—mitigate risk and hire with confidence

Certn makes it easy to ensure your applicants have the qualifications they need—so you can keep growing your team with peace of mind. Stay tuned for Education Verification - launching soon!

If you would like to see the CertnCentric platform in action, view our interactive tour or request a demo.

Need more info?