Traditional background checks provide only a snapshot in time. Risks can change after an employee is hired, potentially exposing your organisation to compliance, operational, and reputational risks.
Continuous Monitoring automatically re-runs selected background checks at configurable intervals and alerts you when a relevant change is detected:
Which checks are eligible for monitoring?
Supported Check Type:
Australian Right to Work Monitoring
This monitoring service performs an Australian Right to Work verification every 14 days for a period of 12 months from activation. Results are reviewed against current work entitlement status, helping employers maintain compliance with employment and immigration requirements.
Monitoring Frequency: Every 14 days
Monitoring Duration: 1 year (26 monitoring cycles)
Outcome Notifications: Employers are notified via email if a change is detected that may affect an individual's Right to Work status.
Included Outcomes
- Valid work rights confirmed
- Change detected requiring review
- Monitoring period completed
Pricing starts at AUD $30.00 per employee per year. Contact your Certn Account Manager or Sales Representative to discuss pricing.
How does the system determine which employees are eligible to be monitored for Australian Right to Work?
When an Australian Right to Work check is processed successfully for an employee, any employee with a temporary Australian work visa is eligible for monitoring.
Note: The system does not automatically start monitoring the eligible employee. The client must explicitly enroll the employee.
How to enroll an employee for monitoring from the Review tab
- Select Cases from the main navigation panel within your client portal.
- Select the Review tab,
- Select the employee you would like to monitor.
- Select "Meets Criteria" from the Decision drop-down to mark the employee as meeting the required criteria. If the employee has an eligible check that can be monitored, the system will prompt you to select the check type to enroll the employee for monitoring. Once you click Start Monitoring, the employee will be actively monitored. If you decide not to enroll the employee immediately, select Cancel. You can enroll the employee at a later time.
How to enroll an employee for monitoring from the Monitoring Dashboard
- Select Monitoring from the main navigation panel within your client portal.
- Select Enroll Applicants, select the eligible employees to be monitored and click Continue.
- Select the check you would like to use to monitor your selected employees and click on Start monitoring.
- View the employees you have enrolled on the Monitoring dashboard.
How to enroll a list of employees being monitored
- Select Monitoring from the main navigation panel within your client portal.
You can view a list of all employees being monitored with the below details:
- Name: This is the name of the employee
- Monitoring Statuses:
- Active: This indicates that the employee is being monitored.
- Paused: This indicates that the monitoring for this employee has been paused by a client user. You can resume the monitoring of this applicant at any time. Please note, you will not be billed when the monitoring is resumed.
- Ended: This indicates that the monitoring for this employee has ended as per the monitoring duration of the check type. You can resume the monitoring of this applicant if the reference check used to monitor this applicant has not been deleted as per retention policy. If the reference check has been deleted, please order a new check for the employee and then resume the monitoring. You will be billed for the monitoring.
- Deactivated: This indicates that the monitoring for this employee has been deactivated by a client user. You would have to order a new check for the employee and then enroll the applicant for monitoring. You will be billed for the monitoring.
- Not enrolled: This indicates that the employee is not yet enrolled for monitoring.
- Check Monitored: This indicates which supported check types are being monitored by the system for the specific employee.
- Overall result
The available overall results are:- No Change: This indicates that there have been no changes to the results of the monitoring of any of the checks for the employee when compared to the most recent reference check.
- Change detected: This indicates that there have been changes to the results of the monitoring of at least one of the checks for the employee when compared to the most recent reference check.
- Upcoming changes: This alerts the user that a value in one of the monitored fields for one or more supported checks will soon need to be actioned on. Example: For an Australian Right to Work check, when an employees visa will expire in 30 days, this alert is raised.
- Require Attention: This alerts the user that a value in one of the monitored fields for one or more supported checks needs to be reviewed. Example: For an Australian Right to Work check, when an employee's visa indicates that they no longer can work in Australia.
You can filter the list using the following parameters:
- Checks Monitored
- Monitoring Status
- Overall result
How to view an employee's most recent monitoring status
- Select Monitoring from the main navigation panel within your client portal.
- Select the employee whose monitoring status you would like to view for the enrolled checks
If the employee has just been enrolled in the past, the system will display the last run details of the enrolled check.
No Change: This status is shown for a monitoring run, when the system has identified that there is no change to the outcome when compared to the previous run.
Change Detected: This status is shown for a monitoring run, when the system has identified that there is a change to the outcome when compared to the previous run.
Upcoming change: Each supported check can implement one or more specific fields to be monitored to raise this status. For the Australian Right to Work check, this status is raised when the visa expiry date is less than 30 days.
Requires Attention: Each supported check can implement one or more specific fields to be monitored to raise this status. For the Australian Right to Work check, this status is raised when the monitoring result is one of the following:
- The employee can no longer work in Australia
The employee’s visa cannot be retrieved from VEVO as their passport details may have changed.
How to view an employee's monitoring history
- Select Monitoring from the main navigation panel within your client portal.
- Select the employee whose monitoring status you would like to view for the enrolled checks.
- Select the Activity Log to view the history of all monitoring runs
You can also download a report of the monitoring activity in a CSV format by clicking Download CSV.
How to pause an employee's monitoring for one or more checks
- Select Monitoring from the main navigation panel within your client portal.
- Select the employee whose monitoring you would like to pause for one or more of the enrolled checks.
- Click Pause Monitoring.
The system will then pause the monitoring for the specific check. You can resume the monitoring at any time.
If the resume button is disabled, then that means that the reference check used for the monitoring has been deleted as per retention policy. You would then have to re-order the check. Once the check has been processed successfully, you can resume monitoring. You will not be charged when the monitoring is resumed.
How to deactivate an employee's monitoring
To deactivate an employee’s monitoring from the monitoring dashboard, following these step-by-step instructions:
- Select Monitoring from the main navigation panel within your client portal.
- Select the employee whose monitoring you would like to deactivate for all checks
- Click the Deactivate.
The system will then deactivate the monitoring for the employee. In order to enroll the employee back into monitoring, you would have to order the checks again and reenroll the applicant. You will be charged when the monitoring is reinstated.