If we need additional documents to confirm your past or current employment as part of our Employment Verification Check, a member of the Certn verifications team will contact you. This can happen when we cannot verify your employment directly with your employer.
If you have received an email from us requesting documents, please follow the exact steps in that email. This will ensure your documents are sent to the right place and in the correct format.
Accepted documents
We can accept the following documents for employment verification:
- W-2 (for U.S. employment)
- T4 (for Canadian employment)
- Income statement
- Letter of employment
- Record of employment
- Paystub / Payslip (recent)
- Offer letter or employment contract — must be accompanied by one of the other documents listed above.
Tips for sending your documents
- Make sure all information is clear and readable in the file you send.
- Include your full name, the employer’s name, and employment dates when possible.
- Only send documents that match the employer and time period we are verifying.
- Follow the instructions in the email you received — this includes where to send the documents and which formats we can accept.
If you are unsure which documents you have, reply to the email from our team and we will help you determine the best option.