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  2. Client Help

Client Help

For clients ordering background checks for applicants

Account management

  • How to get validated with Certn
  • Set up Multi-Factor Authentication (MFA) on your CertnCentric account
  • Virtual inspections for Credit Report checks
  • Access CertnCentric
  • User permissions
  • Billing profiles, invoices, and payments
See all 7 articles

Dashboard Guides

  • Interactive Demo
  • Update your Employment Verification templates
  • Update your Non-Biometric Identity Verification setting guide
  • Applicant profiles
  • Apply links
  • Manage Packages
See all 13 articles

InterCheck upgrade support

  • Get started guide for the Client Portal
  • InterCheck Platform upgrade FAQs
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The Certn Group of companies includes Certn, Credence, and InterCheck. For educational purposes, the encompassing companies are referred to as “Certn” in this website. If you have questions that specifically relate to one of these companies under the Certn group of companies, please contact our Support team.

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