When a Public Legal Records check is complete, you can view the results from the case’s case details page. The information in the report is populated as the checks in the case are completed. 

Learn more about Public Legal Records checks in our Public Legal Records checks Certn Help article.

IN THIS ARTICLE

• Explanation of results
• Next steps

Explanation of results

A case is Complete when the applicant has successfully submitted their information, Certn has executed all checks in the case and returned the relevant results. A complete Public Legal Records check can have 1 of 2 check results:

• No match found: Applicant’s data returned no matching results in relevant databases. 
• Results found: Applicant’s data returned at least 1 matching result in a relevant database. 

When a Public Legal Records check has a check result of Results found, a notice is automatically sent to the applicant to notify them Certn is reporting results concerning them. US residents are sent a FCRA section 613 notice and non-US residents are sent a potential adverse result notice.

Next steps

Once a check has a check result of either No match found or Results found, the check is complete. Review the check results from the case’s case details page by selecting the case under the My tasks section.

Once you’ve reviewed the results of the Public Legal Records check and any other checks in the report, you can record your decision concerning the case. See the Manage your cases Certn Help article for more information.